Creating a POP3 Account in Outlook

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Below you will find step-by-step instructions on how to configure Microsoft's Outlook email client to access your PPD email account using POP3. If you use any other email clients such as Eudora, Thunderbird, etc., you can use the same information below.

Should you need assistance with configuring your email client program to connect to your PPD email account, please use one of the following methods to contact us:

• Open a Salesforce case available via the Self Service portal (a separate tipsheet will be provided on how to do this).
• Send an email to desktopsupport@paypros.com and include your contact phone number.
• Call your Sales Support Representative.

1. From within Outlook select Tools>>Email Accounts.
2. Select "Add a new e-mail account" and click Next
   
3. Select POP3 and click Next
   
4. Enter the following information:
   
   User Information: (What the recipients of your emails will see.)
   - Your Name: full name (FirstName LastName)
   - E-mail Address: your reply-to address (username@ppdirect.net)
   
   Server Information:
   - Incoming mail server (POP3): mail.ppdirect.net
   - Outgoing mail server (SMTP): mail.ppdirect.net
   
   Logon Information:
   - User Name: username@ppdirect.net
   - Password: (your assigned password)
5. Click the More Settings button
   
6. In the "Internet E-mail Settings" window click the Advanced Tab. Change the Outgoing server (SMTP) port number to 465.
7. Check the "This server requires an encrypted connection (SSL)" checkbox. Click OK.
   
8. Click the Test Account Settings button to test the credentials you entered.
   
9. Click the Close button.
   
   If it is unsuccessful, please double-check the information entered or contact Desktop Support for assistance. If successful, click Next.
   
10. Click Finish